Privacy Policy

Cookies

At Serve The Sun, we utilize cookies to enhance your shopping experience, ensuring it is seamless. Cookies are small data files exchanged between your device and Serve The Sun. They help us recognize you upon connection, determining if you are logged in or if items have been added to your basket. These cookies do not store personally identifiable information; they are simply unique identifiers meaningful only to Serve The Sun.

Advertising

Serve The Sun employs third-party tools that also use cookies, tracking pixels, and related technologies. These tools generate unique, secure identifiers that are meaningful only to the third-party companies and do not contain personal information. The data helps personalize your browsing experience and may be used to target advertisements to you on other websites. This information remains private, shared only between you and the third-party systems.

Security

We are committed to the security, integrity, and privacy of our customers' personally identifiable information. Serve The Sun implements various physical and electronic measures to protect your information from misuse, loss, unauthorized access, modification, or disclosure. This includes restricted physical access to our premises and employing firewalls and secure databases.

Your personal information provided during registration and checkout is treated with confidentiality and is solely used to process your order. Serve The Sun ensures that your data will not be disclosed to any external organizations or third parties.

Please note: By subscribing to Serve The Sun updates, your email address and/or SMS number will be used to send information about new products and special offers. You may opt-out of receiving updates by adjusting your preferences in your account settings.

Serve The Sun adheres to the National Privacy Principles set forth in the Privacy Act (1988) regarding personal information handling.

If you forget your password, you can request a new one sent to your registered email address. Should you need further assistance, our Customer Care team is available at support@servethesun.com.

Legal

Prices listed on Serve The Sun are accurate to the best of our knowledge. Should there be a pricing error, Serve The Sun reserves the right to correct or modify the price of an item.

Upon placing an order, you will receive an email receipt confirming your purchase details. This receipt does not constitute a contract. Orders may be cancelled for various reasons including payment authorization failure, insufficient stock, or suspected fraudulent intent. Serve The Sun also reserves the right to decline or cancel orders as necessary. If a cancelled purchase has already been charged, a refund will be issued within 7 business days.

Serve The Sun reserves the right to modify information and the descriptions of products and services at any time without notice.

Our website may include links to other sites and run promotions that are governed by additional terms and conditions available at the time.

By using the email a product feature, you confirm that the recipient has consented to receive the email and you indemnify Serve The Sun against any legal actions related to the email's content or the breach of the SPAM Act 2003.